Privacy Policy

Effective Date: December 2024

This Privacy Policy outlines how 30 DAYS TO FREEDOM, LLC  (“Company”, “we”, “us”, or “our”) collects, uses, and protects your personal information when you access our website https://30daystofreedom.healingpinesrecovery.com and/ or our subdomain https://members.30daystofreedom.healingpinesrecovery.com/ . This Privacy Policy applies to all users (“you”, “your”, “User”, or “Visitor”) of our services (“Services”), which include providing an online educational program focused on addiction awareness and education. Through pre-recorded video content, the Program delivers general information about addiction, substance use, and related topics to help individuals better understand these issues. The Program does not include telehealth services, professional medical consultations, or personalized treatment plans. Instead, it serves as a resource for individuals seeking knowledge and insights into addiction as part of their personal educational journey. 

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We take your privacy seriously and are committed to protecting your Personal Data. By accessing or using our website, you consent to the terms of this Privacy Policy. If you do not agree with the terms, please refrain from using our website.

  1. CONSENT

By using our website, and providing Personal Information to us, you consent to its use and disclosure for the purposes and in the manner described in this Privacy Policy. However, we will not use or disclose your Personal Information in ways other than as described in this Privacy Policy without your prior express consent to do so. IT IS ADVISED TO PLEASE READ THIS PRIVACY POLICY CAREFULLY.

  1. INFORMATION WE COLLECT ABOUT YOU 

We may collect various types of Personal Data from you to provide our Services effectively. This includes but is not limited to: 

Personal Identifiers:

  • Name, Gender, Year of birth: Your full name for account registration and communication.
  • Contact Information: This includes your email address and mailing address for event registration, product purchases or opt-in purposes.
  • Geographic Information: Geographic information such as your zip code and country
  • Sensitive Personal Information: We may collect sensitive personal information, such as health data, when necessary to provide our services.

Financial Information:

Your Credit Card Information when you register for events or make product purchases. 

Automatically Collected Information

When you use our Platform, we automatically collect certain information, including:

●  Device Information: Type of device, operating system, browser type, and version.

●  Log Data: Your IP address, pages visited, time and date of access, and the duration of your visit.

●  Cookies and Tracking Technologies: We utilize cookies, web beacons, and similar technologies to gather information on your interactions with our Platform. This helps us improve our Services and tailor your experience.

Other Information
You may voluntarily provide additional information in connection with surveys, contests, promotions, or customer support inquiries. This could include but is not limited to details about your health, preferences, and feedback regarding our Services. Further, if you elect to sign-up for a particular feature of the Site, such as chat rooms, web logs, or bulletin boards, you may also be asked to register with us on the form provided, and such registration may require you to provide personally identifiable information such as your name and email address.

Information from Third Parties 

We may obtain information about you from third parties, including social media platforms, advertising partners, and other service providers. This may include information related to your interactions with our advertisements, social media profiles, or engagement with our content.

Please keep in mind that whenever you voluntarily make your personal information available for viewing by third parties online – for example on message boards, web logs, through email, or in chat areas – that information can be seen, collected and used by others besides us. We cannot be responsible for any unauthorized third-party use of such information.

Some of our third-party advertisers and ad servers may collect information from you via cookies, web beacons, or similar technologies. They use this information to present ads, measure their effectiveness, or for other purposes. The use and collection of your information by these third parties are governed by their privacy policies, not ours, which may be different from ours. If you have concerns about their use of cookies, web beacons, or your information, visit their website and review their privacy policy.

We may also make some content, products and services available through our website or by emailing messages to you through cooperative relationships with third-party providers, where the brands of our provider partner appear on the website in connection with such content, products and/or services. We may share with our provider partner any information you provide, or that is collected, in the course of visiting any pages that are made available in cooperation with our provider partner. In some cases, the provider partner may collect information from you directly, in which cases the privacy policy of our provider partner may apply to the provider partner’s use of your information. The privacy policy of our provider partners may differ from ours. If you have any questions regarding the privacy policy of one of our provider partners, you should contact the provider partner directly for more information.

We may make content, products, and services available through our website or via email through cooperative relationships with third-party providers. These brands may appear on our website in connection with the relevant content, products, or services. We may share the information you provide or that is collected during your interaction with these pages with our provider partner. In some cases, the provider partner may collect information directly, in which case their privacy policy will apply. The privacy policies of our provider partners may differ from ours. If you have questions about their privacy practices, contact the provider directly.

 Unless you inform us in accordance with the process described below, we reserve the right to use, and to disclose to third parties, all of the information collected from and about you while you are using the website in any way and for any purpose, such as to enable us or a third party to provide you with information about products and services. If you do not wish your information to be used for these purposes, you must send a letter to the Online Privacy Coordinator whose address is listed at the end of this Privacy Policy requesting to be taken off any lists of information that may be used for these purposes or that may be given or sold to third-parties.

  1. HOW WE USE YOUR INFORMATION 

We use your personal information for the following purposes:

  • Provide Services: To create and manage your account, process payments, and deliver the services you have requested.
  • Therapy Services: If you opt for therapy services through Healing Pines Recovery, your information will be used to facilitate treatment.
  • Recovery Coaching:  To provide recovery coaching which is a supportive, non-clinical service aimed at individuals seeking to overcome addiction, manage recovery, and achieve a healthy, fulfilling life. Recovery coaches work with clients on a one-on-one basis to provide personalized guidance, encouragement, and practical strategies.
  • Analyze Usage Patterns: We monitor how users interact with our website to identify popular features and understand user behavior. This data helps us refine our Services and introduce enhancements that better meet user expectations.
  • Communication: To send administrative information, respond to inquiries, and provide customer service.
  • Marketing: To send promotional emails and newsletters (you may opt-out at any time).
  • Analytics: To monitor and analyze usage and trends to improve user experience.
  • Legal Obligations: To comply with legal and regulatory requirements.

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  1. DISCLOSURE TO THIRD PARTIES 

We may share or sell your information with the following categories of third parties:

Service Providers


We may engage third-party vendors and service providers to assist in operating our Platform and delivering our Services. This includes:

●  Payment Processors: To handle transactions securely.

●  Customer Support Services: To assist you with inquiries or issues.

●  Analytics Providers: To analyze user behavior and enhance our Services.

●  Marketing Partners: To assist us in delivering marketing campaigns and promotions.

These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Google Analytics

We also use Google Analytics Advertiser Features to optimize our business. Advertiser features include:

  • Remarketing with Google Analytics
  • Google Display Network Impression Reporting
  • DoubleClick Platform integrations
  • Google Analytics Demographics and Interest Reporting

By enabling these Google Analytics Display features, we are required to notify our visitors by disclosing the use of these features and that we and third-party vendors use first-party cookies (such as the Google Analytics cookie) or other first-party identifiers, and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to gather data about your activities on our website. Among other uses, this allows us to contact you if you begin to fill out our check-out form but abandon it before completion with an email reminding you to complete your order. The “Remarketing” feature allows us to reach people who previously visited our website, and match the right audience with the right advertising message.

You can opt out of Google’s use of cookies by visiting Google’s ad settings and/or you may opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.

Facebook

As advertisers on Facebook and through our Facebook page, we, (not Facebook) may collect content or information from a Facebook user and such information may be used in the same manner specified in this Privacy Policy. You consent to our collection of such information.

We abide by Facebook’s Data Use Restrictions.

  • Any ad data collected, received or derived from our Facebook ad (“Facebook advertising data”) is only shared with someone acting on our behalf, such as our service provider. We are responsible for ensuring that our service providers protect any Facebook advertising data or any other information obtained from us, limit our use of all of that information, and keep it confidential and secure.
  • We do not use Facebook advertising data for any purpose (including retargeting, commingling data across multiple advertisers’ campaigns, or allowing piggybacking or redirecting with tags), except on an aggregate and anonymous basis (unless authorized by Facebook) and only to assess the performance and effectiveness of our Facebook advertising campaigns.
  • We do not use Facebook advertising data, including the targeting criteria for a Facebook ad, to build, append to, edit, influence, or augment user profiles, including profiles associated with any mobile device identifier or other unique identifier that identifies any particular user, browser, computer or device.
  • We do not transfer any Facebook advertising data (including anonymous, aggregate, or derived data) to any ad network, ad exchange, data broker or other advertising or monetization related service.

If you submit a review for a third party (person or business) using our Facebook Fan Review Application, during the submission process we ask your permission to gather your basic information (such as name and email address) which we then share with the third party for whom you are submitting the review.

Legal Compliance
We may disclose your Personal Data if required to do so by law or in response to valid requests by public authorities, such as courts or government agencies.

Business Transactions
If we are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred as part of that transaction. We will notify you before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Protection of Rights

We may disclose your information when we believe it is necessary to protect the rights, property, or safety of our Company, our users, or others, including to enforce our Terms of Use or this Privacy Policy.

Aggregated and Anonymized Data

We may share aggregated or anonymized data with third parties for research, analysis, or marketing purposes. This data does not identify you personally and cannot be used to do so.

Social Media Platforms

If you connect your account with social media platforms, we may share your information with those platforms in accordance with their privacy policies. This includes sharing information about your interactions with our Services, which may be visible to other users of those platforms.

Advertising Partners

We may share your information with advertising partners to deliver personalized advertisements. These partners may use cookies and tracking technologies to assess the effectiveness of their campaigns and deliver targeted content based on your interests.

  1. DATA SECURITY ‍

We take the protection of your Personal Data seriously and have implemented robust technical and organizational measures to safeguard your information from unauthorized access, loss, misuse, or alteration. Our commitment to maintaining the privacy and security of your data includes the following measures:

Access Controls

We limit access to your Personal Data strictly to those individuals and entities who require such access to perform their job functions or contractual obligations, including:

●  Internal Employees and Contractors: Only employees and contractors with a legitimate business need to access your data are granted permission. These individuals are bound by confidentiality agreements and trained in data security best practices.

●  Third-Party Service Providers: When working with external vendors, we ensure they are contractually obligated to handle your Personal Data in a manner that complies with our data protection standards. We carefully vet all third-party providers to confirm that they implement strong data security measures.

Encryption

We utilize encryption technologies to ensure your Personal Data is protected both in transit and at rest.

●  Data Transmission: Any Personal Data transmitted over the internet, such as login credentials or payment information, is encrypted using industry-standard technologies like Transport Layer Security (TLS) to prevent interception by unauthorized parties.

●  Data Storage: Sensitive data stored on our systems is encrypted to ensure that even in the unlikely event of unauthorized access, your Personal Data remains unreadable and secure.

Secure Servers

We host our data on secure servers equipped with robust firewalls to ensure maximum protection.

Regular Security Assessments

We conduct regular assessments of our security infrastructure to identify potential vulnerabilities and strengthen our defenses. 

User Responsibility

While we implement the highest standards of security to protect your Personal Data, it is essential that you also take steps to secure your account. These include:

●  Strong Passwords: Choosing complex and unique passwords for your account and updating them regularly. You agree to notify us immediately of any unauthorized use of your password or account or any other breach of security, and to ensure that you exit from your account at the end of each session. We cannot and will not be liable for any loss or damage arising from your failure to protect your password or account information.

●  Account Monitoring: Regularly reviewing your account activity for any unauthorized or suspicious actions.

●  Prompt Reporting: Immediately reporting any suspected security breaches or account compromises to us. We will provide guidance on next steps to secure your account.

Data Breach Protocol 

Despite our best efforts, no system is entirely immune to security incidents. In the unlikely event of a data breach, we have a detailed incident response protocol in place, including:

●  Immediate Containment: Upon discovering a breach, we immediately take steps to contain the breach and prevent further unauthorized access.

●  Internal Investigation: We conduct a thorough investigation to determine the nature, scope, and impact of the breach. This includes identifying affected individuals and the specific data compromised.

●  User Notification: In compliance with applicable laws, we will notify affected users as soon as possible, outlining the nature of the breach, the types of data involved, and any steps users can take to protect themselves. We will provide timely updates as the investigation progresses.

●  Mitigation Measures: We implement corrective actions to address the vulnerabilities that led to the breach and work to strengthen our security posture. This may include additional encryption, tighter access controls, or enhanced monitoring protocols.

Data Retention and Disposal 

We follow strict policies regarding the retention and secure disposal of your Personal Data.

●  Retention: Your Personal Data is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law. Once your data is no longer needed, it is securely deleted.

●  Secure Disposal: When we dispose of your Personal Data, we use secure methods such as data wiping, shredding, or degaussing to ensure that your information cannot be reconstructed or recovered.

  1. YOUR RIGHTS AND CHOICES

As a user of our Services, you have certain rights regarding your Personal Data. We are committed to ensuring that you are aware of these rights and can exercise them effectively.

Access

You have the right to request a copy of the Personal Data we hold about you. This includes the ability to inquire about the types of data we collect, the purposes for which it is used, and to whom it may be disclosed. To facilitate this, you can submit a request through our designated contact channels, and we will respond to your request within a reasonable timeframe, typically no later than 30 days from the date of receipt.

Correction

If you believe that any Personal Data we hold about you is inaccurate or incomplete, you have the right to request the correction of such data. We encourage you to ensure that your Personal Data is kept up to date and accurate. To request a correction, please provide us with the specific details of the data you believe is incorrect and the accurate information you wish to provide.

Deletion

You may request the deletion of your Personal Data in certain circumstances. While we will take steps to delete your data upon request, please note that we may need to retain certain information to comply with legal obligations or to fulfill our legitimate business interests. If you wish to exercise this right, please submit your request to our contact channels, and we will evaluate it based on applicable laws and regulations.

Data Portability

You have the right to request a copy of your Personal Data in a structured, commonly used, and machine-readable format. This right allows you to transfer your data to another service provider without hindrance. We will provide the requested data within a reasonable timeframe, ensuring that it is easily accessible for you.

Objection to Processing

You may object to the processing of your Personal Data based on legitimate interests pursued by us or a third party, as well as for direct marketing purposes. If you wish to exercise this right, please provide us with sufficient information regarding your objection. We will assess your request and determine whether we can accommodate it in accordance with applicable laws.

Withdraw Consent


If we rely on your consent to process your Personal Data, you have the right to withdraw that consent at any time. This may impact our ability to provide certain Services to you. To withdraw consent, please contact us using the information provided in this Privacy Policy, and we will process your request promptly.

Opt-Out of Marketing Communications

You can opt out of receiving marketing communications from us at any time. You may follow the unsubscribe instructions provided in the marketing emails you receive or contact us directly through our customer service channels. Please note that even if you opt out of marketing communications, we may still send you transactional or administrative messages related to your account.

Exercising Your Rights

To exercise any of the rights outlined above, please contact us using the contact information provided in this Privacy Policy. We may need to verify your identity before processing your request to ensure the security of your Personal Data. If you have any concerns about how we handle your requests, you have the right to lodge a complaint with a data protection authority.

  1. California Privacy Rights (CCPA)

If you are a California resident, you have specific privacy rights under the California Consumer Privacy Act (CCPA), including:

  • Right to Know: Request disclosure of the categories and specific pieces of personal information collected.
  • Right to Delete: Request deletion of personal information we have collected.
  • Right to Opt-Out: Opt-out of the sale of personal information.
  • Non-Discrimination: Not be discriminated against for exercising your privacy rights.

To exercise your rights, please contact us at support@30daystofreedom.org.

  1. NEVADA PRIVACY RIGHTS

Nevada residents may opt-out of the sale of certain personal information. If you wish to exercise this right, please contact us at support@30daystofreedom.org.

  1. HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT (HIPAA) COMPLIANCE 

We are committed to protecting the privacy and security of your Protected Health Information (PHI) in compliance with HIPAA. PHI collected during therapy services is used solely for treatment purposes and is safeguarded through:

  • Confidentiality Agreements: All staff handling PHI are trained and bound by confidentiality obligations.
  • Secure Systems: PHI is stored and transmitted using secure, HIPAA-compliant platforms like Tebra.
  • Limited Access: Access to PHI is restricted to authorized personnel only.

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  1. GENERAL DATA PROTECTION REGULATION (GDPR)

The GDPR is intended to protect the data of European Union citizens.

As a company that markets its website. Content, products and/or Services on line we do not specifically target our marketing to the EU or conduct business in or to the EU in any meaningful way. If the data that you provide to us in the course of your use of our website or services or products is governed by GDPR, we will abide by the relevant portions of the regulation. If you are a resident of the European Economic Area (EEA), or are accessing this website from within the EEA, you may have the right to request: access to, correction of, deletion of, portability of, and restriction or objection to processing of your personal data from us. This includes the “right to be forgotten.”

To make any of these requests, please contact our GDPR contact at: support@30daystofreedom.org.

  1. CHILDREN’S PRIVACY

At 30 days to freedom, we recognize the importance of protecting the privacy of children. Our Services are not intended for individuals under the age of 13. We take measures to prevent the collection of Personal Data from children without parental consent. 

Age Restriction
Our Services are specifically designed for users aged 13 and older. We do not knowingly collect Personal Data from children under the age of 13. If we learn that we have inadvertently collected Personal Data from a child under this age, we will take immediate steps to delete such information from our records.

Parental Consent 

If you are a parent or guardian and you become aware that your child has provided us with Personal Data, please contact us immediately. We will take appropriate measures to delete such information in accordance with applicable laws and ensure that no further data collection occurs without your consent.

Protection of Children's Privacy

We do not knowingly allow children under the age of thirteen to publicly post or otherwise distribute personally identifiable contact information through the website.

  1. INTERNATIONAL DATA TRANSFERS

As part of our Services, your Personal Data may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction. This section outlines the procedures we follow to ensure your data is adequately protected during these transfers.

Cross-Border Transfers

Your information, including Personal Data, may be transferred to locations outside of your jurisdiction, including the United States, which may have different data protection laws than those in your home country. If you are located outside the U.S. and provide us with Personal Data, you understand that your data may be transferred to and processed in the U.S.

Data Transfer Mechanisms 

When transferring your Personal Data internationally, we implement adequate safeguards to ensure the protection of your information. These safeguards may include:

  • Standard Contractual Clauses: We may use standard contractual clauses approved by regulatory authorities to ensure that your data is afforded a similar level of protection as required under your local laws.
  • Binding Corporate Rules: In some cases, we may adopt binding corporate rules within our organization to facilitate international transfers while ensuring compliance with applicable data protection laws.

User Rights

By using our Services, you consent to the transfer of your information to the United States or other countries, which may not have the same level of data protection as your jurisdiction. You acknowledge that our privacy practices may not be identical to those in your home country, and by providing your information, you agree to the processing of your Personal Data in accordance with this Privacy Policy.

  1. HOW WE STORE YOUR PERSONAL DATA?

We may store Personal Data during the subscription period and up to 90 days after the cancellation of the subscription. Additionally, such information may be stored by third parties to whom we may have transferred it under this Privacy Policy. We take what we believe to be reasonable steps to protect the Personal Data we collect from loss, misuse, unauthorized use, access, inadvertent disclosure, alteration and destruction. However, no network, server, database or Internet or e-mail transmission is ever fully secure or error-free. Therefore, you should take special care in deciding what information you send to us electronically. Please keep this in mind when disclosing any Personal Data.

  1. PUBLIC DISCUSSIONS 

This website may provide public discussions on various recovery topics. Please note that any information you post in these discussions will become public, so please do not post sensitive information in the public discussions. Whenever you publicly disclose information online, that information could be collected and used by others. We are not responsible for any action or policies of any third parties who collect information that users disclose in any such forums on the 30 days To Freedom, LLC does not agree or disagree with anything posted on the discussion boards. Also, remember that you must comply with our other published policies regarding postings on our public forums.

  1. COOKIES AND TRACKING TECHNOLOGIES

What is a Cookie?

Cookies are small text files that a website asks the user’s browser to save on the user’s system/device, when a user visits the website, in order to remember the user’s device upon revisiting the website or during the session. Cookies set up by the domain https://30-days-to-freedom-staging.webflow.io/programs/substance-abuse, are called first-party cookies, and cookies set by other domain(s) than the website(s) you are visiting are termed as third-party cookies. Third-party cookies are generally used for marketing and advertising purposes.

Cookie List

Strictly Necessary Cookies - Some cookies are required for technical reasons in order for our websites to support functions such as logging in, and payment transactions.‍

Strictly Necessary Cookies

Some cookies are required for technical reasons in order for our websites to support functions such as logging in and payment transactions.

  • Cookie Provider: https://30daystofreedom.healingpinesrecovery.com
    • Name of Cookie: __cf_bm
    • Type of Cookie: Third-Party
    • Purpose: Used to distinguish between humans and bots. Beneficial for the website to make valid reports on its usage.
    • Duration: 30 minutes
  • Cookie Provider: https://30daystofreedom.healingpinesrecovery.com
    • Name of Cookie: __cf_bm
    • Type of Cookie: Third-Party
    • Purpose: Used to distinguish between humans and bots. Beneficial for the website to make valid reports on its usage.
    • Duration: 30 minutes‍

Functionality Cookies

Functionality cookies enable us to provide additional functions to you on our website, such as personalization and remembering your saved preferences.

  • Cookie Provider: https://30daystofreedom.healingpinesrecovery.com
    • Name of Cookie: _cfuvid
    • Type of Cookie: Third-Party
    • Purpose: Used for tracking users across sessions to optimize user experience by maintaining session consistency and providing personalized services.
    • Duration: Session

Other Tracking Technologies Like Web Beacons 

Cookies are not the only way to recognize or track visitors on a website. We may use other similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enables us to recognize when someone has visited our websites or opened an e-mail including these. In many instances, these technologies are reliant on cookies to function properly, and hence, declining cookies will impair their functioning.

How Can I Control The Cookie Preferences?

Most browsers are set to accept cookies by default. However, you may remove or reject cookies in your browser’s settings. Removing or rejecting the cookies may affect the performance of the website. You may opt-out of the DoubleClick cookie by visiting the Google advertising opt-out page: https://policies.google.com/technologies/ads. Or you may opt out of Google Analytics by visiting the Google Analytics Opt-out page: https://tools.google.com/dlpage/gaoptout.

  1. CHANGES TO THIS PRIVACY POLICY 

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated Privacy Policy on our Platform. We encourage you to periodically review this Privacy Policy for the latest information on our practices. Your continued use of the Platform after any changes to this Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified policy.

  1. CONTACT US 

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

30 DAYS TO FREEDOM, LLC

Email: support@30daystofreedom.org.

Address: 91802 N Church St, Wilmington, DE 19802

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